About us


Computer Troubleshooters is the World's Number 1 computer service franchise network.

    

Computer Troubleshooters is an international franchise network. Each franchise is usually run by a small team of 2-4 people, often from a home base.

Our network of computer professionals are highly regarded for their unique and distinct style of on-site computer service. Our area of expertise is to provide quality on-site computer services, to small businesses and home offices.

Founders Wilson and Suzanne McOrist began developing the concept in 1996 in Australia. Their mission is to establish a global network of over 1000 Computer Troubleshooter franchise owners.

They have expanded the franchise network by using proven marketing and business strategies. One Regional Director in each state or region helps coordinate and support other franchisees in that area. Low cost advertising techniques have been refined over time, keeping franchisees growing and profitable with a minimum of overhead.

Local customers of every Computer Troubleshooters franchise benefit from the best of both worlds:
a) the personal, friendly service you would expect from a small firm, and
b) with the support, expertise, and additional services you expect from a large organization.

National and International customers benefit from our extensive international coverage. All customers benefit from our low cost, low overhead franchise design, which lets our franchisees provide a more cost effective than most of our competition, while still providing superior service.

If you're interested in becoming a Computer Troubleshooter, visit our FRANCHISE OPPORTUNITIES section for more information including a free infopack If you're after computer service, visit our SERVICES section, or go straight to CONTACT US to find the Troubleshooter nearest you.


Regional meeting Computer Troubleshooters

MILESTONES in
Computer Troubleshooters HISTORY

August, 1996:
Wilson McOrist sells his accounting franchise (Express Bookkeeping), begins research and development for a new small business computer service franchise.

June, 1997: 
The first Computer Troubleshooters franchise opens in Sydney, Australia.

March, 1998:
Paul Anderson, in conjunction with CTS Australia, begins expanding the Computer Troubleshooters franchise into New Zealand.

February, 1999:
CTS has 17 franchisees across Australia and New Zealand.  
Chip Reaves & Wilson McOrist meet in Coffs Harbour, Australia to discuss bringing the Computer Troubleshooters concept to the USA.  

April, 1999:
Computer Troubleshooters enters the USA when Chip Reaves begins converting his existing CHIPTECH business into a CTS Master Franchise for Georgia.

June, 2000:
Our expansion continues with Master Franchises in Singapore, England, and Canada.  Hong Kong was added just a few weeks later.

January, 2001:
Australian based Computer Troubleshooters now operates over 70 locations in eight countries, making it the largest  computer service franchise in the
world. 

January 2003:
"Now operating in 12 countries with around 200 franchisees.


Note:  All content on this website is specific to Computer Troubleshooters services and franchise offerings in Australia only and is Copyright 2001 Computer Troubleshooters Pty Ltd.   Separate websites are available with content for Australia, Canada, Dominican Republic, UK, Mexico, New Zealand, Portugal, Hong Kong, Kuwait, Singapore, South Africa, and USA

Computer Troubleshooters and the Computer Troubleshooters logo are trademarks and/or registered trademarks of Computer Troubleshooters Pty Ltd of Australia